Level 5 Issues Apology Following Generative AI Backlash

Level 5 recently shared an apology regarding their use of generative AI in promotional materials. During their LEVEL5 VISION 2026 II event, fans noticed several oddities in the images and videos shown. This led to widespread concern and confusion throughout the community.

In their statement, the company explained that some of the strange details were actually intended design choices, while others were simply human errors. They admitted that the situation caused unnecessary confusion for their audience.

Moving forward, Level 5 says they will change how they work with this technology. They plan to restrict AI usage to internal tasks aimed at improving efficiency. They also confirmed they will stop using AI in videos presented directly to their fans.

This is a big step for the studio as they work to rebuild trust. It shows that they are listening to the feedback from their player base and are willing to shift their production methods to keep fans happy.